NorthCoast Keyless Terms & Conditions

At NorthCoast Keyless, we’re regular people just like you and we like to keep things simple. That means we try our best to avoid lawyer-speak in all of our policy pages on our website. If anything below is a bit hard to understand, we apologize — because of a few bad apples we had to go there. If you have ANY questions on our policies feel free to reach out to us at support@northcoastkeyless.com with your question and we’ll shoot you an answer plainly and simply.

All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.

Shipping, Returns & Order Cancellations

For more information, please refer to our NorthCoast Keyless Shipping & Returns page.

Keyless Entry Remote Fob Programming

Keyless entry remotes that can be self-programmed to your vehicle will have step-by-step programming instructions included in your package. Links to programming instructions for each vehicle model year are provided within each product description. If your vehicle requires professional programming by an Automotive Locksmith or Dealership, no programming instructions will be included with your purchase and it will be clearly stated on the vehicle model year programming page so that you will know for sure. When special diagnostic equipment is required, we always recommend that you contact a local Automotive Locksmith for this support.  They are generally more helpful, won’t refuse service and charge less than a Dealership for this service.

Start navigating our catalog of free keyless entry remote fob programming instructions.

Customer Guarantee & Product Warranty

Our 30 Day No Questions Asked Money Back Guarantee and 90 Day Repair or Replace Product Warranty are both clearly outlined in our NorthCoast Commitment and Shipping & Returns pages. NorthCoast Keyless works with each and every Customer to determine eligibility for either the 30 Day Money Back Guarantee or 90 Day Repair or Replace Warranty. Each claim must meet the eligibility requirements for either and these requirements are clearly outlined on our website.

NorthCoast Keyless reserves the right to accept or deny any replacement or refund of any product per our outlined policies. All returns are inspected to ensure they are received in the same condition that they were sent, and there are never any restocking fees for appropriately returned items. However, refund adjustments may be made up to and including the cost of the item if, after inspection, we find that a returned item is not in the condition in which it was originally shipped by NorthCoast Keyless (including cases, covers, blanks keys and electronics). We test all items upon original shipment and Customer return and may deny any full or partial refund request if an item comes back altered or damaged. If a return is lost or damaged in transit, it is the responsibility of the Customer. Additionally, return shipping costs are not refundable if the reason for return falls under the Return Limitations section of our Shipping & Returns page.

Refunds cannot be made for items claimed under our 90 Day Product Warranty. Warranty items are eligible for exchanges only. Each Customer must explain the symptoms of the defect when returning any item under the 90 Day Warranty Policy, as well as receive Return Authorization from a NorthCoast Keyless Representative.

Product Liability

NorthCoast Keyless shall not be liable for any special or consequential damages that result from the improper use of, or the inability to use, the materials on this site or the performance of the products, even if NorthCoast Keyless has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

You agree to indemnify, defend, and hold harmless NorthCoast Keyless, its officers, directors, employees, agents, licensors and suppliers (collectively the “Service Providers”) from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your internet account.

NorthCoast Keyless does its best to make sure the information viewed on our website is accurate. We will not be held responsible, however, for technical inaccuracies or typographical errors.  NorthCoast Keyless shall not be held liable for damage or loss due to your use of any programming procedures or advice used from this website.  NorthCoast Keyless does not make any warranties about the procedures listed or about the accuracy of the programming procedures.  NorthCoast Keyless accepts no responsibility for content, or other problems that may occur from the use of the programming procedures used from this website. Any product names, logos, brands, or other trademarks or images featured or referred to within the  NorthCoast Keyless postings are the property of their respective trademark holders. These trademarks are not affiliated with NorthCoast Keyless, or our products. The respective trademark holders do not sponsor or endorse  NorthCoast Keyless or any of our online products.

Keyless Entry Remotes & Emergency Keys Disclaimer

In order to provide our Customers with the lowest prices and best value on high quality keyless entry remote fobs in the market, we source our products from various suppliers and offer both high quality OEM electronic New and Used keyless entry remote fobs. We reserve the right, depending on availability, to substitute remotes listed on our site as “OEM Electronic” with remotes containing original factory OEM electronics (that we purchase direct from the Factory) and a brand new replacement shells. All remotes sold by NorthCoast Keyless are 100% Guaranteed high quality genuine factory OEM electronic. Unlike the cheap “replacement” key fobs being sold by some of our competitors, most OEM remotes are produced to last for the lifetime of your vehicle. We ensure that all of the remotes we sell, no matter the condition, will work perfectly for the long run.

All emergency keys that require a transponder chip will be sold with the compatible transponder chip that matches the vehicle’s original, factory OEM key in form, fit and function.  Unless otherwise stated, emergency keys are provided free-of-charge and are aftermarket. We reserve the right to send a similar product should the free product pictured in the listing become unavailable in time to deliver your order.

Remote Fob Batteries

All keyless entry remote fobs sold by NorthCoast Keyless include batteries. We also sell replacement batteries and recommend purchasing one of our low cost batteries as a spare for additional long-term savings.  Each remote’s compatible battery is listed on the product attributes section of each product page.

It is important to note that the electronics for the keyless entry remotes are operating on a simple 3-Volt (3V) coin cell lithium battery. USPS tracking and scanning methods may deplete the strength of the battery during shipping. If your remote only works within very close proximity to the vehicle, within 90 Days of Customer product receipt, a simple replacement of the battery may solve your issue. In this case, contact us at support@northcoastkeyless.com and we’ll shoot you a replacement battery.

Trademark

All trademarks, service marks and trade names of NorthCoast Keyless used in the site are trademarks or registered trademarks of NorthCoast Keyless

Participation Disclaimer

NorthCoast Keyless does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, NorthCoast Keyless is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, NorthCoast Keyless reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to NorthCoast Keyless in its sole discretion.